OUR VALUES

Our values at Movement Clinic in Northampton

We offer patient patient-centred health care. Professional caring practitioners with expert knowledge in Osteopathy, Sports Massage and Medical Acupuncture.

Patient-centred
Every patient/client that we meet or treat feels valued and heard. We spend time understanding a patient’s symptoms and how they might be affecting patients physically and emotionally. Treatment and rehabilitation work is unique to each individual and will take their goals and needs into account and we will work together, as a partnership, to achieve the desired outcomes.

Professional
We will always offer a professional service with emphasis on making the patient feel welcomed, comfortable, and satisfied with the level of service that we provide in every appointment.

Expert Knowledge
All our practitioners are highly trained in their chosen profession and continuously update their knowledge in their professional field. This is done through reading current research, attending CPD courses and having regular CPD meetings with colleagues to share each other’s knowledge and experiences.

Caring
We are a primary healthcare provider and as such, we care about each individual patient that we see. Patients have time with their practitioner to explain their symptoms, how it affects their day to day lives, both physically and emotionally, so that we can understand each patient and provide the best possible care.

Communication
This is key for us to build rapport with patients and allow us to understand what our patients are experiencing. Our practitioners will communicate effectively so that the patient understands their diagnosis, treatment and any ongoing management advice that is given to them.

Educate and empower
We educate and guide people to getting back to full health and movement. Our practitioners will explain patients’ diagnoses, so they understand their injury/condition. Any guidance, rehabilitation exercises or symptom management protocols will be fully explained and are given to empower the patient to manage their symptoms autonomously.

Our practitioners will continue to develop their professional knowledge so that we can offer the best possible service to our patients/clients.

Personal Service
Each appointment at the clinic is unique to every patient and every patient feels valued and understood. The service that our practitioners provide is personal and bespoke to each patient’s requirements.

Safety
Patients feel safe in our care. We are safe in our practice.